tag:blogger.com,1999:blog-2851594536232580727.post803624204981625423..comments2023-08-22T18:06:50.697+01:00Comments on Angry Sub-Editor: Leveraging your customer experiencePatrick Neylanhttp://www.blogger.com/profile/12809820426546001196noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-2851594536232580727.post-20694680373017287002013-07-01T08:43:42.906+01:002013-07-01T08:43:42.906+01:00I wish it was true ! Speaking to people their own ...I wish it was true ! Speaking to people their own language isn't enough to be understood, unfortunately ! People have at first to be willing to understand, and then the language become secondary at all... customer experience measurementhttp://www.clicktale.com/products/enterprisenoreply@blogger.comtag:blogger.com,1999:blog-2851594536232580727.post-9777174376694266442013-06-10T19:57:25.826+01:002013-06-10T19:57:25.826+01:00I agree with you about 95%. The language these guy...I agree with you about 95%. The language these guys are using is painfully, showily corporate - the kind of thing that unfailingly repels me.<br /><br />But the caveat is that Nunwood's customers are not ordinary people in hungry-burger mode. Its customers are marketing departments. And the language they speak, at least when they're in work mode, is much more like this.<br /><br />That Anonymousnoreply@blogger.com